> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prismapi.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Frequently Asked Questions about the API.

## General

<AccordionGroup>
  <Accordion title="Can I get custom endpoints or analytics?">Yes, on the Enterprise plan, we offer custom integrations, endpoints, and implementation support tailored to your use case.</Accordion>
  <Accordion title="How often is data updated?">We process and update data in real-time, ingestion and processing times vary depending on the dataset. See [Data Freshness](/documentation/solana/data-freshness) for more information.</Accordion>
  <Accordion title="How do I get started?">You can get started for free by signing up for an account and getting an API key. See [Quickstart](/documentation/introduction/the-api/quickstart) for more information.</Accordion>
  <Accordion title="How do I get support?">You can join our [Discord server](https://discord.gg/prismapi) or email us at [support@prismapi.io](mailto:support@prismapi.io) to get support.</Accordion>
</AccordionGroup>

## Billing

<AccordionGroup>
  <Accordion title="How can I pay for my subscription?">You can pay for your subscription on the [Prism Dashboard](https://dashboard.prismapi.io) through the [Polar](https://polar.sh) payment gateway.</Accordion>
  <Accordion title="Is my subscription renewed automatically?">Yes, your subscription is renewed automatically.</Accordion>
  <Accordion title="How can I cancel my subscription?">You can cancel your subscription at any time on the [Prism Dashboard](https://dashboard.prismapi.io).</Accordion>
  <Accordion title="How can I get a refund?">You can get a refund for your subscription if you cancel your subscription within 5 days of the purchase date. Contact us once you cancel your subscription and we will process the refund.</Accordion>
</AccordionGroup>